Copyright

The content of this website is protected by copyright. The provision of content and images from this website on other websites is only permitted with the express permission of the operators of this website. The information contained on this website has been compiled to the best of our knowledge and checked for accuracy with great care. Nevertheless, errors in content and fact cannot be completely ruled out. The operator of this website therefore assumes no guarantee or liability whatsoever for the correctness, up-to-dateness and completeness of the information provided. All information is without guarantee. This also applies to all links to other urls mentioned on our website.

Liability for links

Despite careful control of the contents, we do not assume any liability for the contents of external links. The operators of the linked sites are solely responsible for their content.

Declaration on the obligation to inform, data protection declaration

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the framework of our website. 

Contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent. 

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. We use cookies to make our website user-friendly and they are necessary to enable some functions in the first place. Some cookies remain stored on your end device until you delete them. They enable us to recognise your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If you deactivate cookies, the functionality of our website may be limited.

Use of Google Maps

Our website uses functions of the web analysis service Google Analytics of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Cookies are used for this purpose, which enable an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there. You can prevent this by setting your browser so that no cookies are stored or by refusing your consent in the cookie notice. In addition, a general opt-out is possible via browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=de.

Your IP address will be recorded. However, this IP address is immediately pseudonymised. This means that only a rough localisation is possible.

The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.

Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.

Further details on Google's terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html and https://support.google.com/analytics/answer/6004245?hl=de.

Use of Google Maps

On our website, we use Google Maps from Google Inc. By using this map, data is transmitted to Google Inc. You can find out which data is collected and for what purpose it is used at https://www.google.com/intl/de/policies/privacy/.

Newsletter

You have the option of subscribing to our newsletter via our website. To do this, we need your e-mail address and your declaration that you agree to receive the newsletter. As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration.

The newsletter will be processed by Casablanca; for this purpose, we will provide your e-mail address and, if specified, your e-mail address. 

Conversion measurement and Custom Audience with the Facebook Pixel:

The Facebook Pixel is a JavaScript code used for tracking and optimising conversions as well as for the definition of remarketing target groups (Custom Audience).

Conversion tracking allows following a user’s path on the website by means of a specific tracking code which is personalised on the basis of target indicators.

The Custom Audience is a targeting option by which the users who visited a website can be reached on Facebook. It is possible to automatically group these users through the specific actions on the website. Such information is forwarded to Facebook via tracking code.

During this process the Facebook ID is also detected. Please be informed that the personal data of each individual user are encrypted locally in the system and remain anonymous to us. Data are thus forwarded securely to Facebook, where they are stored and processed. However, Facebook may link them to your Facebook account and utilise them for its own promotional purposes, in compliance with Facebook’s privacy policy. For further information on Facebook’s data use policy, please visit: https://www.facebook.com/about/privacy/.

The encrypted data are used for matching purposes only; they are not shared with third parties or other advertisers and are deleted immediately upon completion of the matching process.

If you wish to deny your consent to the use of the Facebook Pixel, please visit: https://www.youronlinechoices.eu

DialogShift chat application on our website

Our website uses the chat application of DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purpose of web analysis, to operate the chat application and to answer queries. 

For the operation of the chat function, the chat texts are stored and a cookie with a unique ID is set - this is used to recognise you as a customer. 

A cookie is a small text file that is stored locally in the cache on your device. Using this cookie, our application recognises the device and can retrieve past chat logs. This cookie is stored for 90 days since last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be performed.

The possible disclosure of e.g. name, e-mail address or a telephone number is voluntary and with the consent to temporarily use and store this data for the purpose of contacting you until the end of the contact. This personal data is deleted after 90 days. 

The legal basis for data processing is Article 6 (1) lit. F DS-GVO based on our legitimate interest in effective customer support, for statistical analysis of user behaviour and for optimisation purposes of our offers.

DialogShift offers at https://www.dialogshift.com/en/data-privacy for further information on the collection and use of data and on your rights and options for protecting your privacy.