Ullrhaus
cancellation policy for Winter 2020/21

Depending on the booked arrangement, a different cancellation policy can apply! 

In case of late arrival or early departure we charge 100% of the total reservation value. 

Standard-Rate: 

• 14 days prior arrival a cancellation is free of charges 
• 14-8 days: we charge 50% of the total reservation value 
• from 7 days prior arrival we charge 100% of the total reservation value 

Flexi-Rate: 

• 2 days prior arrival a cancellation is free of charges 
• after that we charge 100% of the total reservation value 

Non-Refundable-Rate: 

• no cancellation free of charges 
• the already made payment will be retained at any time 

In case of cancellation we charge the correct cancellation fee from your credit card. 

Under the following circumstances a cancellation or an early departure is possible AT ANY TIME and will not be charged: 

• the Austrian Government or the State of Tyrol is declining entry from your country of residence 
• the borders of Austria are closed or there is an official lockdown 
• due to an official closing we cannot operate our hotel or can only accept a limited number of guests 
• your country of residence has issued a travel warning with mandatory home quarantine after your return for the whole of Austria, the federal state of Tyrol, the political district of Landeck, the town of St. Anton or the region Arlberg/Paznauntal 

Furthermore we recommend taking out a trip cancellation insurance from ’Europäische Reiseversicherung’ as this insurance explicitly covers cancellations if you or a close family member living in the same household get sick with COVID-19. 

If a reservation is made, the Austrian general terms and conditions for the hotel industry of the 15th November 2006 apply additionally.

Austrian general terms and conditions for the hotel industry